Careers at Curious Universe
We are an equal opportunities employer with a flexible approach. Hiring the right team is of paramount importance to us so we work with all employees to ensure they can ‘Work Where they Work Best’. Our hybrid working solution allows us to cater to the different needs of our workforce whilst still providing outstanding service to our customers. Both yours and the business’s needs will be discussed at interview to reach a mutually beneficial working schedule.
We are always keen to hear from people wishing to work with us so please review our current job vacancies below.
Operations Manager
Purpose of the Role
In this role, you will collaborate closely with the Head of Logistics and manage a small Operations Team while overseeing key third-party suppliers. You will be delivering outstanding customer service through efficient supply chain management and strong stakeholder relationships.
Main responsibilities
- Work closely with the Head of Logistics, providing support as needed to effectively fulfil your role.
- Oversee the daily management of a small Operations team, ensuring SLA compliance, facilitating training, and fostering a motivated and high-performing team culture.
- Take ownership of third-party warehouse management and key supplier relationships, negotiating costs and securing optimal results for UK projects, including overseeing a UK rework schedule.
- Continuously assess and enhance operational processes, recommending and implementing improvements.
- Provide administrative support to Sales Directors across Key Accounts and Supermarkets.
- Maintain strong customer relationships by meeting their requirements and delivering exceptional service across a diverse client base.
- Serve as the primary point of contact for internal and external queries related to the Operations Team.
- Handle general administrative duties, including managing emails, answering phone calls, and data entry.
Skills & Experience
- Confidence to communicate effectively with Customers and Management and to manage difficult conversations
- Highly organised with the ability to handle a substantial workload and use your own initiative to problem solve
- Positive can-do attitude within a fast-changing environment
- A Team Player
- Experience supervising a small team
- Computer literate with good Excel skills
What We Offer
- An opportunity to work with a creative and passionate team dedicated to producing exceptional products.
- A flexible working environment with opportunities for professional growth.
Competitive compensation and benefits package.
Deadline for applications is 24th April 2025.